Module 03

Guardian
Protection Engine

Real-time AI-powered behavioural risk scoring, adaptive interventions, and financial vulnerability assessment. Built on hard-won lessons from Betfred’s £3.25m UKGC fine for social responsibility failures.

12.1m

Players Monitored

<200ms

Risk Scoring

94%

Detection Rate

Active Alerts

3

+1 today

Interventions (24h)

847

+12% vs avg

Self-Exclusions (7d)

234

-3% vs avg

GAMSTOP Syncs

12,847

Last sync: 2m ago

Real-Time Monitoring

Live Player Risk Dashboard

Click any player to see their risk profile and intervention timeline

Active Player Monitoring

Live Feed

Sarah Mitchell

PL-2847291

Red
87

Risk Score

Age

28

Tenure

2.1 years

24h Spend

£142

Avg Weekly

£35

Velocity

4.1x baseline

Game Type

Instant Win

Population Analytics

Risk Distribution Across 12.1m Players

0-2021-4041-6061-8081-10002.5m5.0m7.5m10.0m
Healthy (0-20): 8.42m
Low (21-40): 2.89m
Moderate (41-60): 612k
Elevated (61-80): 147k
Critical (81-100): 31k
Betfred Experience

Why this module exists

The Problem

Betfred was fined £3.25m by the UKGC for failing to identify and interact with customers showing signs of problem gambling. Their systems relied on manual reviews and static thresholds that missed 67% of at-risk players.

Our Solution

Guardian uses SageMaker ML models trained on 50+ behavioural signals to score every player in real-time (<200ms). Risk scores are dynamic — they adapt to individual baselines, not population averages.

The Outcome

Projected 94% detection rate (vs. Betfred's 33%). Automated interventions reduce compliance workload by 60%. Full audit trail satisfies UKGC LCCP requirements.